We collect personal data when you:

• • complete an online contact form,
  • visit our website,
  • use our mobile app,
  • visit or make a purchase at our retail stores,
  • request, purchase and use a service from us, or
  • communicate with us (including phone calls, chat, email, web forms and social media).

The types of personal data we collect from you include:

• • Identity Data: your first name, last name, photos, videos, passport, etc.
  • Contact Data: your email address, telephone number(s), and home address.
  • Financial Data: your bank account number, credit card details, etc.
  • Sensitive Data: your medical certificate, death certificate, etc.

It is important that the personal data we hold about you is accurate and up to date. Please keep us informed of any changes to your personal data, such as changes in contact details.

Sometimes we work with carefully selected third parties, and we may receive your personal data from them. The third parties include:

• • Business partners
  • Clients (your employer)

We process your personal data based on the following lawful bases:

• • Consent: When you give us explicit consent to process your data for specific purposes.
  • Contract: When processing is necessary for the performance of a contract you are a party to.
  • Legal Obligation: When we need to comply with a legal obligation.
  • Legitimate Interests: When it’s necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests.

We use your personal data for the following purposes:

• • Provide the information you requested:
  • Data Types: Identity (Legitimate Interests), Contact (Contract)
  • Provide you with a service:
  • Data Types: Identity and Contact (Contract)
  • Manage bookings:
  • Data Types: Identity, Contact, Financial, and Sensitive Data (Contract)
  • Market our products and services:
  • Data Types: Identity and Contact (Consent)
  • Seek feedback and conduct research:
  • Data Types: Identity and Contact (Legitimate Interests)

Where we are processing your personal data for our legitimate interests, you may object to the processing of your personal data.

We need specific personal data from you in order to provide our services.

ACCOUNT AND DATA DELETION :-

Call our support team at +965 22219978

Include the Following Information:

Clearly state that you are requesting the deletion of your account data.